Until recently, social impact practices were virtually of no fiscal importance to most companies. But over time, that fact has shifted as an understanding of the significance of social impact practices on a company’s chances of success has grown. Although clear-cut metrics defining the value of social impact via ESG metrics are still being developed: “Social impact is no longer considered a ‘soft’ issue. Diversity, inclusion and sustainability all have direct correlation to the bottom line,” according to Patsy Doerr, global head, corporate responsibility and inclusion at Thomson Reuters.
In her role, Doerr has managed to fully integrate social impact and ESG issues into Thomson Reuters’s global operation – in less than a decade. Starting its Diversity & Inclusion (D&I) arm, Doerr’s work quickly made social impact a distinctive part of Thomson Reuters’s value proposition.